Privacy Policy for Hearth & Haven Studio
Hearth & Haven Studio is committed to protecting the privacy of our clients and visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or otherwise interact with us. Our services include interior design consultation, bespoke furniture crafting, smart home integration for comfort, decluttering services, and personalized cozy atmosphere creation.
Information We Collect
We collect various types of information to provide and improve our services to you. This may include personal data and non-personal data.
- Personal Data You Provide: This includes information you voluntarily provide to us when you inquire about our services, subscribe to our newsletter, request a consultation, or complete a form on our online platform. This may include your name, email address, phone number, physical address, and details related to your project or service needs. We store this information to facilitate our home and lifestyle services.
- Usage Data: We automatically collect information when you access or use our online platform. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This helps us understand how our site is used and improve its functionality for accessing our interior design, furniture crafting, and smart home services.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our online platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
Hearth & Haven Studio uses the collected data for various purposes:
- To provide and maintain our services, including interior design, bespoke furniture, and decluttering.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide client support and respond to your inquiries regarding our home and lifestyle services.
- To gather analysis or valuable information so that we can improve our service offerings.
- To monitor the usage of our online platform.
- To detect, prevent, and address technical issues.
- To send periodic emails regarding our services, promotions, or other relevant information, if you have opted in.
- To fulfill contractual obligations related to our bespoke services.
Disclosure Of Data
We do not sell, trade, or otherwise transfer your personal data to outside parties without your consent, except as described below:
- Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., payment processing, website hosting, analytics). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: If Hearth & Haven Studio is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: Hearth & Haven Studio may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of Hearth & Haven Studio.
- Prevent or investigate possible wrongdoing in connection with our services.
- Protect the personal safety of users of our service or the public.
- Protect against legal liability.
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Hearth & Haven Studio aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your Personal Data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the address provided below.
Links To Other Sites
Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By mail: Hearth & Haven Studio, 2847 Arbor Creek Way, Suite 450, Chapel Hill, NC 27517, USA